Compliance

Each data center we use is independently audited on an ongoing basis with annual reporting for the following standards:

• SOX compliance (SSAE 16/SOC 1, SOC 2, SOC 3)
• HIPAA compliance (OCR HIPAA Audit Protocol)
• PCI DSS compliance
• EU-US Privacy Shield compliance

Power

• Dual utility feeds from separate substations via diverse paths
• Multiple sychronized generators, with onsite fuel
• Pooled UPS system provides conditioned power to the data center floor
• High-availability power runs diverse power paths to each server
• All generators are tested and maintained on a regular weekly and monthly schedule

Network and Connectivity

• Core routers and switches are resilient against multiple path failures providing a highly available network for our servers
• Multiple Internet Service Providers (ISPs) with diverse fibers feed into the data centers
• Private Gigabit connection to other data centers, ideal for data replication and disaster recovery.
• High-availability network provides redundant network connections.

Building Safety and Security

• All critical equipment is N+1 with full redundancy across core network and security systems
• Dry pipe fire suppression system with state-of-the-art laser particle counting technology
• Multiple levels of physical security with two-factor authentication to gain floor access
• Digital video surveillance with 24/7 recording activity

Cooling Capacity

• Ability to support more than 400 tons of cooling capacity with full N+1 redundancy